Front Street Surgery
Carol’s background is in business administration. I have worked in the NHS since 1989 and have been working at my current practice since 2000, having been in a managerial role since 2004 and Practice Manager since 2006.
I have the Certificate In Primary Care Practice Management from the ILM and a BSc from the Open University.
Pickering Medical Practice
Clifton Medical Practice
Elvington Medical Practice
York Medical Group
Polly has worked for York Medical group for 13 years, initially as a Practice Nurse, Nurse Manager and currently Clinical Nurse Manager managing a team of 14 Practice Nurses and 5 Health Care Assistants/Assistant Practitioners.
As a Practice Nurse Polly had an interest in Diabetes care and delivered a workshop at the 2014 Diabetes UK Conference, Morphing the Diabetes Team, and had an article published in Diabetes UK2014:7:1 Developing the Nursing Team in the Delivery of Diabetes Care: Experience of Including Health Care Assistants. Now in a full time management role I am responsible for clinical templates, clinical searches, audits and overseeing submission of claims.
Helmsley & Terrington Surgeries
With a background in general management within the non-for-profit sector (local government, a national charity and a university), Heather became a Practice Manager in 2005. Over the past ten years her role has developed, so that she now manages 24 staff across two surgeries and a Pharmacy. Whilst enjoying all aspects of managing a busy doctors’ surgery Heather has a particular interest in personnel and development.